So, you have asked your friend “R U OK?” and they have said, “no, not really.” What do you do now? Do you awkwardly back out of the conversation or brush over it as though you didn’t hear them?
You actually do care about them, which is why you asked in the first place, but perhaps you don’t know how to listen in a way that is going to help them feel heard. Or perhaps you feel like you won’t have any answers for them, no solutions to their problems.
In the following pages of this eBook, you will find that listening doesn’t have to be difficult and that solving problems is not the aim of the game.